Using the fictitious company from the previous SLPs, continue to develop the company profile and operating information. This is a very open-ended SLP, and it will give you an opportunity to expand your knowledge and use creativity in providing the solution to the challenges.
Identify how your company uses quality management. Categorize the quality problems in your company, and identify different areas for quality measurement and management. What types of quality tools and techniques are the best to be employed, process control, quality tools, employee involvement? Consider quality management programs such as TQM, Six Sigma, ISO9000, etc. How might these be employed, and which of these do you think are best for your company?
This paper should be approximately 3–5 pages in length counting the introduction, body, and summary. Include references and cite them properly in the paper. Generally, at least three references should be used.
Review all of the resources for this Module. Use them to help you create/invent issues about quality and how you would improve.
Look for additional references about the type of business you are operating with specific information about improving quality
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